Which LSOs have been affected by Macro and Operating Environment?

[quikk]

Provide examples of different large-scale organisations which have been affected by factors from their macro and operating environments.

Can anyone help me with this question? I am blank on examples. 

Thank you.

[Odette]

Hold on I'll post some answers shortly.

[Odette]

Ok here are some examples from one organisation.
Organisation-Telstra
Operating Environment;
Customers- Telstra emphasies strong customer focus. For example, it maintains a comprehensive over-the-phone complaints service for its residential, small and large business, and government customers.

Competitors- An increased level of competition has occured in the telecommunications market, particularly in the STD,mobile and international areas. Competitors include Optus and AAPT. Telstra continually develops new products and services to try and maintain a competitive edge and in anticipation of, or in response to competitors' activities.

Special Interest Groups- Telstra's activities sometimes have an impact on groups other than its direct customers. For example, the rural community has expressed concern about the prospect of the loss of, or increased cost of, service to isolated areas.

Macro Environment;
Economic Conditions- Australian consumers continue to spend on products such as mobile phones and internet services. The trend is expected to continue. Sales of many Telstra products and services have increased.

Legal-Political Conditions- The telecommunications industry was fully deregulated under government policy and legislation by July 1997. As a result, a number of competing organisations entered the market.

Technological Factors- Telstra exists in a high-technology industry and is continually developing and applying advanced technologies. Some examples in recent times include mobile internet applications.

This example was taken from my business management textbook... Hope it helps
 
You might like to go to www.afrbiz.com.au for more information about australian companies

[AppleXY]

odette's king in Bus. Man. She's really awesome at it.

[Odette]

Lol thanks ... Oh quikk you might like to look at BHP Billiton and Westpac =)

[quikk]

Thanks Odette!

I was also looking at transporting companies such as TNT. The rise in petrol prices will impact them dramatically?

[Odette]

Yes they will!
And no worries ... =)

[Odette]

In that case you might like to look at the whole Coles and Safeway(Woolworths) petrol docket deals... Also might look at how they compete against one another Hope that helps ...

[AppleXY]

The Subprime mortgage crisis has affected many large banks. Citigroup for example, has made a $10 billion loss due to Subprime losses.

The downturn in the US economy has caused a sharp decrease on the USD index (The United States Dollar), making currencies such the AUD (Australian Dollar) and the Euro appreciate (increase) in value. This in effect causes export costs to rise making it uncompetitive in the global market for Australian businesses.

[ECONOMIC FORCES]

[quikk]

Another thing I was just thinking is how discount store ALDI has impacted Coles and Safeway.. Now Coles and Safeway are starting to create more of their own brands making product prices lower trying to compete with ALDI..

[Odette]

Yep that's a good one ^_^... You could if you wanted to look at the affect Bunnings has on other hardware stores, and how they deal with being the leader in their industry ^_^

[AppleXY]

ABC learning centres are falling in confidence as well. Possibly driven by economic and competitor forces.

[Odette]

Mhm lol ...  there are plenty of examples, you just need to look for them lol ^_^

[quikk]

lol yeah thanks very much for all your examples Much appreciated!!!!

[Odette]

Glad we could help ^_^ If you have any other questions feel free to post them up