What they actually mean when they ask for strategies!

[Odette]

Operations Management:
1. Facilities and layout
2. Technology
3. Inventory/materials management
4. Quality
-TQM
-QA
-QC

Human Resource Management:
1. Cultural diversity in the workplace
2. Ethics
3. Workplace
4. Training and development
5. Employee Relations
6. Recruitment,selection,induction, termination
7. Policies
8. Career development
9. Remuneration/rewards
10. Motivation

Change Management:
1. Change Theories
2. Plan for change
3. Change Agent
4. Empowerment of employees
5. Time and resources
6. Leaders supporting change

If anyone needs me to explain any of these, just let me know

Oh and btw just in case you guys don't know, you don't need to know the amendments made to WorkChoices, but you SHOULD know the difference between Industrial Relations and Employee Relations (they aren't the same thing!!)

[KryptoN_]

Thank God we don't need to know WorkChoices . I saw it on one of the practice exams and pretty much just ignored it :\. Anyways, thanks for the list.

[elaine]

What's the difference between employee relations and industrial relations?
I'm freaking out about friday lol

[Odette]

What's the difference between employee relations and industrial relations?
I'm freaking out about friday lol

Just think industrial- industry-government based
              employee- employee-employer based

If that helps lol...