1.a)i. Outsourcing not only allows the management but the entire organisation to focus upon its core activities. Whilst this may be relatively cheap in the short-term, on a one off basis, it is not always so and may end up costing the org more in the long run depending upon the nature of the task. So be careful there.
b) Rather than 'provides', I always make a point of the dependency an org has upon its suppliers, not that yours is any less correct, just my way of doing things.
2. c) Not only keep current customers, but attain new ones.
3. a)i. Might want to elaborate - governing behaviour, etc. Also, there can be
several rules/guidelines in, say, an internet user policy for instance.
b) For the last one, rewarding supportive behaviour could be added in. My teacher took the oportunity to tick me off for not relating to the case study enough in this question - you might want to look at that too.
Just crits, sorry, I need to get back to study so I don't have time to give you a mark, but I'd say you just might've passed
. Don't go getting too good, k? :wink: Noice.