I tried using my mic for a Teams meeting, but the other person said that my voice was quite low so I just used my laptops mic instead.
I have a Lenovo laptop and am having trouble making the camera work. I don't think it's Zoom or Teams but my laptop itself. All I get is something like the image I've attached (a grey screen, with a camera and like a dash through the camera) even with my laptops camera.
Any one know how I can fix this issue?
Hey Snow Leopard,
I also have a Lenovo laptop, and I had a really similar issue a couple weeks back with Zoom, where my camera would constantly freeze and disable itself. For me, it was a driver issue but I'll outline all the steps I took to troubleshoot because it might be something different for you.
First off, I went to the Windows in built camera app to confirm that it was a system level issue. The built in app wasn't working, so I knew it was the laptop.
Second, I checked that the camera is enabled through Windows settings (Settings -> Privacy -> Camera). Everything was checked, so it wasn't that.
For me, the issue was the driver. I found some forums where people had similar issues who recommended a driver reinstall. Drivers are essentially interfaces which let hardware talk to software. This is the issue I had, where my Integrated Camera was using a faulty driver.
The way I fixed this was I searched up "Lenovo [My Model Name] Camera Driver" and got a new copy of the driver off the Lenovo website. I installed it, restarted, and my camera worked fine after that.
It seems like ashmi has a more simpler and more elegant solution, but hopefully this will help if it's something else!