ATAR Notes: Forum

VCE Stuff => VCE Technology => VCE Mathematics/Science/Technology => VCE Subjects + Help => VCE Computing: Data Analytics => Topic started by: summyx on November 05, 2010, 04:33:11 pm

Title: Differences between a goal and objective ?
Post by: summyx on November 05, 2010, 04:33:11 pm

Why do I always get this one confused :s

Title: Re: Differences between a goal and objective ?
Post by: nacho on November 05, 2010, 04:52:54 pm

Okay, well Goals are something an organisation wants to achieve.
Objectives are what organisations must satisfy/complete to achieve these goals.

Here is an example of a goal:
"Good customer service"

Here is the objective to achieve this goal:
"Reply to all emails within 1 working day" OR
"Increase the number of times we smile at customers by 10%"

Note that both examples were specific. This is how you identify objectives. The first one "within 1 working day"
The second one "by 10%"

so basically, goals are broad aims.
objectives are HOW to achieve these aims.

Title: Re: Differences between a goal and objective ?
Post by: summyx on November 05, 2010, 05:27:00 pm

Aaaaahhh makes much more sense now! Thankyou! I always got them confused :P