first you need to find dy/dx
so dy/dx = 3x2-12x+9
So to find where it is increasing you need to find where the derivative is greater than 0.
So first find where it is equal to 0
so 3x2-12x+9=0
3(x-3)(x-1)=0
x=1,3
Now where it is increasing, dy/dx will have a positive value, so try values between these points.
f'(0)=9 (+ve)
f'(2)=12-24+9=-3 (-ve)
f'(4)=48-48+9=9 (+ve)
so f(x) will be increasing for (-infinty,1)U(3,infinity)
b) kinda answered it in a, just find the points (i.e. find y to match x)
f(1)=1-6+9+10
=14
(1,14)
f(3)=27-54+27+10
=10
(3,10)
hopefully there are no mistakes there.
EDIT: So what you are really doing is finding where the gradient is 0 so that you can split the graph of y up and then find where the gradient is postive or negative. If it is positive, y is increasing as x increase, if it is ive y decreases as x increases. Just note, you are not trying to find the x-intercepts of y.