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Exam Mistakes

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Hackurtu:
Hey everyone,
I've been doing a few practice exams and getting pretty decent scores which I'm happy with. There are, however, some mistakes I am repeatedly making and it's killing me!
Decision-making within organisations is one of the biggest mark-slayers of mine. I cannot wrap my head around decision-making. Is there any specific method that people use to remember the different kinds of decisions and who makes them etc. etc.?
There are also a few things that I can't remember and I don't have those exams with me so I'll edit my post when I'm home, but is anybody able to help with the above situation? I find I keep making the same mistake and I can't fix it.
Thanks

MJRomeo81:
I believe the textbook has those pyramid diagrams where it outlines the hierarchy of decision making. Here is a table I used in preparation for the exam:

lala1911:
And in addition to what MJRomeo81 posted is that the Strategic objectives are made in order to fulfill the mission statement. Once a strategic strategy has been thought of, it is then delegated the tactical managers, who then delegate to operational managers. Think of it as a tree I guess.. with the CEO making a strategy to improve customer service, then the task will be delegated to tactical management for example setting up new hardware which could take months and then to operational management where the customer service team will undertake a few day training course with the new hardware to improve their skills.

if that makes sense

Test12345678:
I read in the Herald Sun yesterday that a Swedish clothing brand (H&M) is opening up its first Australian store in Melbourne in the near future.

Consider the process of opening that store and you'll get an outline of the decision making process.

Remembering that:
Strategic decisions are long term (think 2-25 years).
Tactical decisions are short term (think 6-24 months).
Operational decisions are day to day (think immediate).

Senior management at H&M have decided to expand into a new country. They made a strategic decision to open in Australia.
After deciding to open in Australia, they could have opened in any part of Australia, they made a strategic decision to open in Melbourne. (Long term decisions)

The manager of the new Melbourne store will make tactical decisions, such as choosing the demographic of the staff that he hires, the layout of the store, and perhaps some decisions on promotions to increase interest in the store. (Short term decisions)

The staff at the new Melbourne store will make operational decisions, such as deciding on which customer to assist, when to offer discounts, when to fold/hang clothes. (Immediate decisions)

You might also want to link it to Sports. If you follow AFL, you'll see Strategies such as Rebuilding, Tactics such as Forward Pressure, Operational decisions such as whether you should kick or handball.

Hackurtu:
Sorry I haven't had a chance to reply.

Your input is greatly appreciated. AN for the win! I will get this 45+ raw :P

Another question from a QATs practice exam regarding boundary testing conditions.

The question is:
Basil is creating a database which should reject people whose ages are less than 18 or are 55 or over. The best test data Basil could use to test the behaviour of his database are:
A - 17,18,19,54,55
B - 18,55
C - 18,19,55,56
D - 17,18,19,54,55,56

B and C can be immediately eliminated but then the wording of the question threw me, as it states less than 18 or are 55 or over which leads me to believe that 55 is one of the boundary conditions where 17,18,19 are adequate for testing the lower boundary but as far as I can see, because the 55 is included in the over category, it is not necessary to test above that which would make D wrong.

Would D be correct or would A be sufficient for testing all conditions of the database? I believe A would suffice but it doesn't seem to be so as evident in the answers.

I don't know if it makes sense but any input would be appreciated.

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