Case study question: technology, conditions of employment

[soNasty]

hey everyone, with regards to this case study, one of the given questions were
"Differentiate between the use of technology at both Micrendo Pty Ltd and DownLo Enterprises."
it's worth 4 marks, and i scored 3/4 for it. I put this down
The use of technology plays a major role in the production of games at both micrendo and downlo enterprises. both organisations aim to utilise technology to productively and effectively produce products to their customers. The technology used at micrendo aims specifically at producing the game itself which can be achieved using various computer aided design technology. In order for the games to be available to the public via inernet, they are sent to their other arm of the company, DownLo enterprises, where they are to be possibly editted making them applicable to be used on mobiles, then uploaded to a downloadable website or application such as iTunes. These processes can be achieved using employees using various computer software and robotic equipment. This technology will create a productive operations environment with higher quality of service provided to achieve a diverse market as planned.

I think i went pretty bad at that question, what would be some points to remember/ improve on in reference to technology and applying it?

Also, there was another question, and this is what i think i seem to struggle on.
"Evaluate the use of an industry wide award rather than a collective agreement as a means of establishing the terms and conditions of employment." 6 marks
I scored 4/6 for this question..
I wrote:
Industry wide awards are a written legally binding contract certified by the AIRC where employees in similar industry receive similar wage and conditions of employment regardless of the workplace they operate in. Collective agreements refer to the processes whereby employees are able to bind together and bargain away terms and conditions of employment at operational level with management. In an industry wide award, there is less potential for exploitation of employees as pay and working conditions are set outside the LSO. It is also less time consuming as there is no negotiation processes required, and, in saying that, it (IWA's) favour employees who are not in a strong bargaining position, e.g migrants with poor communication skills, as well as a greater union involvement so workers rights are protected by a third party. In saying that, industry wide awards ensures comparative wage justice, with greater governmental control over the economy with greater influence through establishing conditions of work.

It's like i wrote more for the 4 mark question rather than the 6 mark one. This is basically all i need help with then i'll be fine for the exam please feel free to comment

[Mafioso]

When answering questions in technology, these are the key points I like to include:

- the technology can be used to speed up or shorten processes and maximise the use of raw materials
- using technology reduces labour costs and avoids labour intensive operations
- operations is more cost effective
- technology improves quality, leading to increased profitability
- however, it can result in deskilling or workers, become obsolete, result in job displacement, cause anxiety (this last point is important if given a 'Discuss' question).

Also, it is important to understand that both service and manufacturing organisations use technology but they way they use it is different. I know these are general points that don't answer your specific case study question, but incorporating them in your answer and linking back to the case study will guarantee you those marks.

[soNasty]

When answering questions in technology, these are the key points I like to include:

- the technology can be used to speed up or shorten processes and maximise the use of raw materials
- using technology reduces labour costs and avoids labour intensive operations
- operations is more cost effective
- technology improves quality, leading to increased profitability
- however, it can result in deskilling or workers, become obsolete, result in job displacement, cause anxiety (this last point is important if given a 'Discuss' question).

Also, it is important to understand that both service and manufacturing organisations use technology but they way they use it is different. I know these are general points that don't answer your specific case study question, but incorporating them in your answer and linking back to the case study will guarantee you those marks.

Thanks you mafia boss... yeah its best to remember those points

[lala1911]

Interia means stagnation or static I guess, so it's be when an organisation is not progressing.
It would prevent them from achieving success because they would be behind in the latest technology since technology is evolving so rapidly. You could then use an example saying like e.g, Nokia used to dominate majority of the mobile market share however due to organisational inertia Samsung and Apple have taken over majority of the market share.

you wouldn't see something like this is in an exam I don't think.