Hi guys,
How do we apply the Learning Organisation to the process of change?
Thanks!!
Here is a rough response covering the 5 principles. I found it quite challenging trying to link each principle back to change, but I hope I gave a decent overview.
Senge states that in order for a business to be deemed a learning organisation it must facilitate the learning of its members, whilst continuously transforming itself. This can be achieved by fostering an environment that is flexible and adaptive to change.
Systems thinking is the ability to see the big picture rather then things in isolation. As such, the business will be able to observe the overall impact that change will have on the business. If for example a business wishes to address the KPI of net profit figures and attempts to achieve this by cutting costs, systems thinking will allow the organisation to understand this may negatively impact quality, resulting in lower customer satisfaction and the possibility of a reduction in net profit.
Personal mastery is where the people within the business undergo continual learning. By continually working towards a personal vision, a business will be able to better cater to the passions and learning of its employees. A business can achieve this principle by offering training programs and challenging the status quo, doing so will better prepare employees for the challenges that change may present.
Mental models are the deeply ingrained assumptions, generalisations and images of how people see the world. By developing a better understanding of who they are and their impact on the business, employees will be better equipped to scrutinise their behaviours. This will allow for a business to establish more effective plans for change and continually improve changes that are being implemented.
Building shared vision is being able to develop a vision that the people within the business believe in. A business that can build a shared vision can create a culture of 'commitment over compliance', ensuring that employees are on the same page subsequently creating long term drive. This approach encourages experimentation and innovation, both of which are vital to strong and successful change.
Team learning is the process of aligning and developing the capabilities of a team to create the results its members truly desire. This principle builds on the concept of personal mastery, but instead focuses on the relationships of members in a team. It is expected that members will work and learn together, strengthening both their relationships and knowledge. If teams can work together more effectively, change and growth will occur more faster, more frequently and more successfully.