optus sim card usage history

[Anonymous]

hey guys,
i have an optus sim card and the credit disappeared really quickly last week.
does anyone know how I can check on the usage history and where the money is going?

[pi]

Sorry for your loss! :/

-_-

Moving this out of the Personal Support Hub.

[ShortBlackChick]

http://lmgtfy.com/?q=how+to+check+optus+prepaid+usage

[lala1911]

Text balance to 9999

[bully3000]

hi yeah i did that but i recharged last week (a few days ago) and have used my mobile much and now the money's all gone...i got the folowing text (but where is the money going?):

Text balance to 9999

Your service number is XXXXXXXXXX
Your rate plan is Long Expiry Cap
Your service will expire 06/04/14
Your balance is $815.54
Your balance is made up of:
$0.22 MyCredit
$815.32 Optus Money
Exp 06/04/14
75 Promo Minutes Exp 09/10/13

[bully3000]

Usage transaction details
Date/Time Description Duration Charge

02/10/13 11:44PM DATA_USED_IN_OZ 00:00:00 $2.00

02/10/13 11:44PM DATA_USED_IN_OZ 00:00:00 $2.00

02/10/13 06:14PM SMS 614378XX608 00:00:00 $.29

02/10/13 04:30PM Call 04378XX608 00:01:22 $0.00

02/10/13 01:19PM Recharge Voucher $30.00

XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

Usage transaction details
Date/Time Description Duration Charge

03/10/13 06:03AM DATA_USED_IN_OZ 00:00:00 $2.00

03/10/13 05:43AM DATA_USED_IN_OZ 00:00:00 $2.00

03/10/13 05:23AM DATA_USED_IN_OZ 00:00:00 $2.00

03/10/13 05:03AM DATA_USED_IN_OZ 00:00:00 $2.00

03/10/13 04:43AM DATA_USED_IN_OZ 00:00:00 $2.00

03/10/13 04:22AM DATA_USED_IN_OZ 00:00:00 $2.00

03/10/13 03:42AM DATA_USED_IN_OZ 00:00:00 $2.00

03/10/13 03:26AM DATA_USED_IN_OZ 00:00:00 $0.00

03/10/13 03:06AM DATA_USED_IN_OZ 00:00:00 $2.00

03/10/13 02:46AM DATA_USED_IN_OZ 00:00:00 $2.00

03/10/13 02:26AM DATA_USED_IN_OZ 00:00:00 $2.00

03/10/13 02:06AM DATA_USED_IN_OZ 00:00:00 $2.00

03/10/13 01:46AM DATA_USED_IN_OZ 00:00:00 $2.00

03/10/13 01:06AM DATA_USED_IN_OZ 00:00:00 $2.00

03/10/13 01:06AM DATA_USED_IN_OZ 00:00:00 $2.00

XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

1234>
Usage transaction details
Date/Time Description Duration Charge

05/10/13 10:51PM SMS 614206XX787 00:00:00 $.29

05/10/13 08:42PM SMS 614498XX195 00:00:00 $.29

05/10/13 01:45PM Call 0892XX1000 00:00:13 $0.00

05/10/13 01:41PM Call 0893XX5399 00:00:07 $0.00

04/10/13 03:33PM SMS 61449XX0195 00:00:00 $.29

04/10/13 02:59PM SMS 61449XX0195 00:00:00 $.29

04/10/13 10:36AM SMS 61437XX9608 00:00:00 $.29

03/10/13 08:44AM DATA_USED_IN_OZ 00:00:00 $2.00

03/10/13 08:24AM DATA_USED_IN_OZ 00:00:00 $2.00

03/10/13 08:04AM DATA_USED_IN_OZ 00:00:00 $2.00

03/10/13 07:44AM DATA_USED_IN_OZ 00:00:00 $2.00

03/10/13 07:24AM DATA_USED_IN_OZ 00:00:00 $2.00

03/10/13 07:04AM DATA_USED_IN_OZ 00:00:00 $2.00

03/10/13 06:43AM DATA_USED_IN_OZ 00:00:00 $2.00

03/10/13 06:23AM DATA_USED_IN_OZ 00:00:00 $2.00
Print usage details list
1234>


dOES ANYONE KNOW WHAT "DATA_USED_IN_OZ" actually is?
help, i don't want to lose anymore money...something's draining my money and I don't know what it is...

[lala1911]

Yeah you have been using data apparently. Phone companies are scumbags, they usually make you pay $2 for 1MB, good tricks. Here's what has happened:

MyCredit is premium credit, it can be used to for anything as far as I know.
OptusMoney is credit that can be used for Optus numbers within Australia.

You have been using data on your phone. 15MB = $30 credit used and really, 15MB can be used within a few minutes. If you think you haven't been using it, what may have happened is that you clicked on your browser and some pages have been loading or something has been downloaded.

Sorry for your loss, but you can buy data packets from Optus where you pay $5 and get 500MB of data to use within 30 days, which is a lot.

[bully3000]

Yeah you have been using data apparently. Phone companies are scumbags, they usually make you pay $2 for 1MB, good tricks. Here's what has happened:

MyCredit is premium credit, it can be used to for anything as far as I know.
OptusMoney is credit that can be used for Optus numbers within Australia.

You have been using data on your phone. 15MB = $30 credit used and really, 15MB can be used within a few minutes. If you think you haven't been using it, what may have happened is that you clicked on your browser and some pages have been loading or something has been downloaded.

Sorry for your loss, but you can buy data packets from Optus where you pay $5 and get 500MB of data to use within 30 days, which is a lot.

Damnit!
so, what should I do?
should I get a new phone?
if I put more credit will it just suck up all this credit really quickly like before.
what's the solution?

[bully3000]

You have been using data on your phone. 15MB = $30 credit used and really, 15MB can be used within a few minutes. If you think you haven't been using it, what may have happened is that you clicked on your browser and some pages have been loading or something has been downloaded.

I think it might have been because I tried to upgrade to the latest version of "WhatsApp" because later version has expired but my mobile couldn't upgrade for some reason and I kept trying to download it. Maybe that's why?

In your opinion, is prepaid not a good option to have?
Should I purchase a new mobile?

[lala1911]

edit: That was what was using your data, downloading WhatsApp. You can buy more credit now, it should be fine, just dont download or use the internet. No, you won't need a new phone :p

Yes prepaid is a good option. You're able to top up whenever you want and you're not locked into a cap. If you sign up for postpaid, chances are you'll exceed your limits, not just you, but many people do and thats how these phone providers make a lot of their profit, since they charge users at premium rates once they've used up their credit. Lets not get into that, but I think you should definitely stick to prepaid as you're in control.

However, if you're comfortable, switch to the Crew Cap where you get $200 credit and 100MB which costs $30 for 60 days or switch to Woolworths Mobile where you get $500 credit and 5GB (5000MB) of data which costs $26.10 for 45 days (with an everyday card). I was hesitant switching to Woolworths Mobile though, didn't want to pay $17/mo >.<.

[Mao]

The charge pattern, at least for 03/10/13, appears at very regular 20min intervals, throughout the hours of the night when you would be sleeping. This means it was the phone automatically fetching data (possibly from the app store, or possibly a third party app). You should prevent this by turning off mobile data.

If you are using android:

Settings --> Data usage --> turn off "Mobile Data".

This prevents any data connection when not connected to WiFi, and thus avoids the data charges such as the ones that you had to pay.


Though, in this present day and age, you might as well buy a data pack, or, seeing as you'll have a phone forever from now on, you might as well sign up to a plan.