Hey, I was wondering if anyone could help me with the following short answer and extended response questions? My new teacher refuses to help me respond to them and my old teacher didn't teach us anything in the first term of HSC, nor did he teach us anything the whole of the prelim year.
Short-Answer
Define the term ‘operations’. (2 marks)
Distinguish between inputs, transformations processes and
outputs in operations processes (6 marks)
What is meant by total quality management? (2 marks)
Demonstrate the main differences between quality control and quality assurance. (6 marks)
Identify the main advantages and disadvantages of holding stock. (3 marks)
What is the importance of inventory management? (5 marks)
Examine three examples of ethically and socially responsible issues that may arise in operations management. (6 marks)
Identify the main types of layout. (3 marks)
Deduce what an operations manager needs to consider when selecting the optimum facilities design and layout. (6 marks)
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Define operations management (2 marks)
Explain why CSR is a key concern in operations management (4 marks)
Explain how one operations strategy can help a business sustain its competitive advantage (4 marks)
Discuss how improving operational processes may lead to better customer service (5 marks)
With reference to a business, analyse the relationship between cost and quality in the operations of a business. (6 marks)
Extended Response
Analyse the effect of globalisation on operations management (20 marks)
I've gone through all my study notes for operations and the Business in Action 6th Ed Text and none of it is getting me any closer to results.
All and Any Help will be appreciated!!!
Hey!
These are quite a few questions. While I won't answer them for you I will try to help. One thing my teacher always told me to do when given any question in business studies is identify where it comes from in the syllabus. In doing so understand the exact sub-topic you are struggling with and then you can search for resources/read the textbook accordingly.
So lets take the first question.
Define the term ‘operations’. (2 marks)This is a pretty general question so really it could fit anywhere in the operations topic. But with definitions we are being asked what it is and what its role it. So now we can deduce that it comes under role, more specifically the strategic role of operations. And just like that we understand what specific dot point we need to look into.
Lets try another.
Distinguish between inputs, transformations processes and outputs in operations processes (6 marks)So this is still in the operations topic. The question kinda gives away the subtopic which is processes. Now this question is broad in a sense that we can talk about any point under either inputs, transformation processes and outputs, as long as we include at least one point about each.
Nailing business comes down to three key things in my opinion:
1. Knowing the syllabus. As stated above it is SOOO important to know it. It lets you see where questions come from and gives you a specific list of what you can include in questions.
2. Knowing the actual content. Once you know the syllabus, knowing the content that goes with it becomes second nature. This is what you need to actually get marks when answering questions.
3. Finally, understanding the directive term. You may have the correct content in a question but lack the correct wording or comparison to get full marks (i have been there
) so it is important to always look at the form the question is asking you to write in and also the mark value of the question so you don't waste precious exam time
I suggest you go through this list of questions and identify their dot points. From there I suggest you find the related content. Once you have the content you need to look at what the directive term is asking and then you can answer the question. I'll admit business isn't exactly an easy subject because of all the pure content you need to know, but study and practice enough and hopefully answering these questions will become like second nature.
Hope this is of some help