Cannot download Notes

[cheunga]

Can someone please advise how do I get to download the notes in the "Notes" menu.  I have this url: https://atarnotes.com/note/unit-3-enzymes-summary/ for the note I want to download.  I have tried logging in to my account before proceeding to that url.  However, when I click on the Notes menu, that webpage does not show that I have logged in.  If I follow the links to log in from within that webpage, it keeps taking me back to the Forum webpage!  Help please!!!

[jamonwindeyer]

Can someone please advise how do I get to download the notes in the "Notes" menu.  I have this url: https://atarnotes.com/note/unit-3-enzymes-summary/ for the note I want to download.  I have tried logging in to my account before proceeding to that url.  However, when I click on the Notes menu, that webpage does not show that I have logged in.  If I follow the links to log in from within that webpage, it keeps taking me back to the Forum webpage!  Help please!!!

Hey Cheunga! Welcome to the forums!

We know about this issue and it should be fixed soon, see the post here

[cheunga]

Haha..thanks for the quick reply.  I just found and read your other thread already!

[jamonwindeyer]

Haha..thanks for the quick reply.  I just found and read your other thread already!

Aha no worries! Should hopefully be fixed soon - Be sure to let me know if you need a hand finding anything around the forums! Lots of great guides and resources to get you by until it's back

[florconfa]

Hi,
I am having the exact same problem. Do you know when it will be fixed?

Thank you,
Florencia

[jamonwindeyer]

Hi,
I am having the exact same problem. Do you know when it will be fixed?

Thank you,
Florencia

Welcome to the forums Florencia!!

I can't give an exact time; but our developer is working as hard as he can to get it sorted asap. I wager it will be offline for the rest of the night, because from my understanding, fixing the issue might involve the forum being down for a little bit - Which he would do at like 2am when it doesn't disturb anyone except the crazy people like me will keep you informed if I get a timeframe!

[蓝玫瑰]

the issue still exists in 2019??!!

[Joseph41]

the issue still exists in 2019??!!

Hey, welcome to ATAR Notes.

If you're logged in to your ATAR Notes account and still can't download the notes, feel free to let me know which one(s) you're trying to download, and we'll get them to you via email!