EDIT: Added colour and an extra question
Hey, I've been going through past papers in preparation for Entertainment and came across a few questions I don't understand in the 2019 HSC paper.
Q4A patron at a local theatre approaches an usher and demands to be seated in a different location due to a noisy group nearby. What is the most appropriate action to take in this situation?
A. Offer the patron a refund
B. Call security immediately
C. Confront the group and insist they calm downD. Contact your supervisor and report the situationB is clearly wrong, and A and D seemed excessive so I answered C. Can anyone explain why the answer is D?
Q6The safety officer has placed a physical barrier around an area where people are working at height. Which level of the hierarchy of control does this action represent?
A. EngineeringB. IsolationC. Modification
D. Substitution
For this question, I answered A since engineering includes erecting safeguards such as physical barriers.
Isolation isn't part of the risk control hierarchy, so I don't see why it isn't classified under engineering?
Q14A key entertainment industry body has the following aims:
- Negotiate industrial and commercial agreements that support industry growth and stability.
- Propose solutions on a range of Federal and State Government policy issues.
What type of organisation is this?
A. Employer groupB. Employment agency
C. Government ministry
D. Professional associationFor this one, I answered D and don't quite understand why the answer is A.
I'm quite confused so if anyone could explain this to me that'd be greatly appreciated!