Oh and I forgot, here is a brief summary from my notes on the role of leadership in change management:
Why leadership is needed - A leader is needed to use their skills to act as a bridge to support employees and provide positive influences when it comes to preparation and planning, communication and cooperative participation with all stakeholders
A successful leader will need to:
- Market and promote the change in a manner that will achieve cooperation and acceptance
- Resolve conflicts, which often arise when change is implemented
- Keep an open mind, seek out new ideas and freely share information
- Cultivate a sense of stability, while at the same time push on with even more change
- Show confidence in people, share credit and recognition
- Build and communicate a clear vision
Most of it should be from chapter 7 of 'Key concepts in VCE Business Management Units 3&4'