To begin with, John and Ken start working on Tasks A and B respectively.
John finishes in 3 minutes, and now Task C and D are unlocked whilst Ken is halfway through task B.
Lisa will start working on task D for 3 minutes whilst Ken finishes B.
After this initial 6 minutes Ken will have finished B and now task E will be unlocked.
So, Lisa will begin task E and Ken will begin task C.
After 4 minutes, Ken will finish task C and unlock tasks F and G, meanwhile, Lisa will be 4 minutes into completing task E.
So at this point, the 10 minute mark, John will start working on task F whilst Ken works on task G.
2 minutes after this, Lisa will finish task E and resume working on task D (which had already been worked on for 3 minutes).
At this stage, the 12 minute mark, John have worked through 2 minutes of task F and have 3 minutes remaining, whilst Ken will have worked through 2 minutes of task G and have 5 minutes remaining. Now, in the next 3 minutes, John will complete task F, but that does not fully unlock task H, as Lisa will need to finish task D before (this is how you get answer C. 20 and this was my mistake).
Lisa will take 4 minutes to complete task D, and by this time John will have finished task F, and Ken will have 1 minute left of task G.
At this point, the 16 minute mark, task H and G need to be finished off. Lisa or John or Ken can do this last bit, but it will take 5 minutes no matter how they work.
Hence, 16 + 5 = 21. So it will take them 21 minutes and the answer will be D. (This was probably the hardest question on the exam).