a bit of stretch seeing as my sac is in two hours but does anyone know the role of the operations manager and how they help a business to improve their competitiveness ?? thank you in advance !!
Hope your SAC went okay! For future reference, the role of an operations manager is to simply coordinate all the activities involved in transforming a business' inputs into outputs. Well coordinated operations procedures will improve business competitiveness, as a business may be able to
- make more outputs using fewer inputs, saving costs
- improve the quality of their products
- decrease wastage / related expenses
- utilise technology for productivity gains etc.
In a SAC/Exam setting, I'd pick one or two examples, and explain in a bit of detail.