they didnt say it was DEFINITELY Kotter, they said it was DEFINITELY on change management.. that's it
Kotter's theory is 8 steps, apply it to a case study or an organisation you are familiar with nd i guess that adds the otehr 2 marks.
EASY MARKS WOO!
they said its definitely in the last AOS which means it could be Kotter or ethics so they actually havn't narrowed it down at all....
but if you were to take an educated guess, it would most likely be on kotter (90% chance i think)
kotter is 8 steps and thus that is close to 10 marks.
ethics and all that jazz wouldnt be worth 10 marks, what would they ask you? name 10 ethical and social responsible practices ?
i doubt it
although i obviously could be wrong