Eriny,
As someone with a university education, he should presumably be intelligent enough to understand the reasons we gave for the decision. However, he persisted in what was essentially "I don't like it so change it". (I'm repeating myself now.)
If you read back through the thread, I have acknowledged that it was handled badly, and apologised for my part in it. I would like to know what more you think I should do, since you are bringing it up again.
I don't want to blow this issue out of proportion any more than what it already has been. However since you addressed this post to me, reading back on the specific comment, it didn't read at all like 'True light is really intelligent and so therefore understands what we are saying, so there shouldn't be an issue'. It was condescending, you were saying that it was 'disappointing' that he didn't accept what you were saying, on the basis that he is university educated.
he persisted in what was essentially "this is hard for me so change it back", which is disappointing particularly considering he is supposed to be a university graduate.
Why is this not okay? Well, it's firstly irrelevant because one doesn't require a degree to understand a post or willingly click some extra buttons nor is it guaranteed that they would be particularly apt at doing those things by virtue of the fact that they have a degree. You further wouldn't know that he has a degree had he not volunteered that information in a different context, and therefore it is extraneous to the debate itself. You do not need to resort to referring to personal information if there is something legitimately wrong with what they are saying. Lastly, you were essentially citing the fact that he has a degree in a mean-spirited way, suggesting that someone who is 'supposed' to be university educated should be intelligent enough to stop complaining and because he didn't want to, there is something wrong with university education.
Maybe you didn't realise this, from this post I quoted I get the feeling that you didn't really mean it in that way at all, but rather in the way that you just suggested. I guess there isn't anything you can do to change it now that it has already happened, though, unless you meant it to be inoffensive, then maybe digs about someone's intelligence/education shouldn't be made in the same post as your admission that the situation wasn't well handled.
In any case, my post wasn't made to condemn you or enwiabe. For the record, I think you are overall very good admins. However, I think that it isn't okay to be mean to people when you have a really good argument already without resorting to personal attacks. (This is more directed to enwiabe - ) It's so unnecessary to insult people, and people reading along really do respond better when you refrain from doing that and just stick to the facts, particularly if you're right. You don't need to be frustrated, because you don't need to convince them if pretty much everyone else agrees! (me included, btw)