Ha! Ok what you need to remember is this.... 1. Define key words in the question, 2. Define any words which a business related in your answer.
Although at UNI LEVEL this isn't required. -grins- Got introuble on Monday for it Dx
Are you sure that is required?? I mean, I can't see the point of you answering a question and then defining all the business terminology..
e.g.
The increase in staff morale, the attitude of the staff to the work and the organisation, has boosted the organisations competitiveness, the way in which an organisation strives to deliver products that are beyond that of their competitors, and hence, their productivity, the amount of output per worker input, has increased. Overall, because of the increased morale, the organisations competitiveness, productivity and furthermore, their corporate culture - the shared values and beliefs of staff within an organisation, have all developed and made the organisation an employer of choice - oh, which is an organisation thhat attracts and retains staff of a higher calibre than its competitors

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I don't think its necessary to define all the "business terms" you mention in your response - cos' as you can see it adds complexity and added mess to your answer.
In regards, to chubz90 first post - I think your teacher is wrong - just argue that you thought you didn't need to define morale because it was clearly not directly related to the question and hence, by having it in your answer and linking it back to the question it demonstrates that you know what it means and have the ability to incorporate it into your answers.