Sorry if I'm asking heaps, and I don't know if this will be likely in a VCAA exam but I don't know how to do an itute question from 2013. (question 3c specialist exam). The answer's there, but it seems vague.
Thanks! 
edit: should mention its from exam 1.
If you visualise a ray going from the origin that represents the argument of a complex number, for this argument to be a maximum the ray will have to be a tangent to the circle given. This is very important.
We can start drawing a triangle to help us out with the angles (yay trig). If we draw a line from the origin to the centre of the circle, and a line from this centre to the point where our previously found tangent touches the circle, and a line from this point back to the origin, we have a useful triangle.
Remembering back to units 1/2 circle theorems, what is significant about a tangent to a circle? It is perpendicular to the radius of the circle. With this in mind, we have a right angle triangle, and we just need some side lengths.
The first side length we can find is the length from the origin to the centre of the circle, using our distance formula to the point (4, -3). The second length we know is the radius of the circle. Thus, we can use our tangent identity to find the small angle in our triangle at the origin. This comes out as arctan(4/3).
However, we have the entire angle, and we only want the part above the x axis (because we are calculating the argument, measured anticlockwise from said axis). So, we must subtract the part of this angle that lies below the axis. Simply using the point of the centre (4, -3), the tangent is rise/run so the angle is arctan(3/4).
We are now left with the maximum argument as arctan(4/3) - arctan(3/4). Here, use the subtracted angle formula for tan, to find a nicer expression for the angle.
*sorry for the lack of latex, but I hope my explanations suffice...