DAMOZ,
Q13) sample question 10 marks man, please help
Mario is the CEO of a large software design business, he is concerned about declining productivity grow rates and high staff turnover resulting from a large number of staff who are disillusioned and suffering low morale
Discuss how mario could address these problems through the use of
-motivation theroies
-performance management
-technology in operations management.
Okay, I'll give you some points to elaborate on and combine into a flowing response.

Motivation theories:
* Locke's theory is unlikely to resolve the issue because setting goals isn't the problem.
* However, Maslow and Herzberg's theories will help because the employees are likely to be on the safety level and cannot move up the hierarchy to esteem needs.
* Employees should be provided with promotions and bonuses for their hard work.
Link these two theories to Performance Management.
Performance Management:
* Mario should investigate why productivity is reduced, and why employees are disillusioned and have low morale.
* He should discuss with them a performance management system, where good work is recognised and rewarded. This in turn, will increase productivity because the employee is more likely to feel secure in their job and increase their confidence. When they do feel more confident, they should be given more challenging work, which would allow them to move up Maslow's hierarchy.
Technology:
* With staff leaving the organisation, if the attempts made to keep the remaining employees at the organisation, then there should be an increase on technology within the organisation.
* Technology would increase productivity and also ensure that the quality of the outputs (goods and services) are of a high and consistent standard.
* Increased technology means that less employees are necessary. So costs for finding new employees is reduced with better technology that doesn't need employees overlooking the production system.
There's some points to use. Have a read and then combine it into one response.

Good Luck!