I think by them pointing it out will not help the problem.
If you seriously have panic attacks about exams, the you go to a psychiatrist, not TSFX.
They tried to help. They gave out reasonable advice (the same ones that are regurgitated all around the industry by other companies such as mental blank), and it somewhat helped the kids who saw a good educator provider willing to help. It's a bit silly to assume everyone has a condition severe enough to see a psychiatrist.
Yeah, but I just think it is inappropriate for them to mention it at all. Someone who has anxiety about exams isn't likely to feel great being reminded about it. I do agree though that most of the people on VN are probably much better suited to exam pressure, so it was a bit unfair of me to say that no on has ever crumbled under the stress. However I have an issue of the word 'panic attack'. It seems highly emotive, and when I hear 'panic attack' I think of it as rather serious. I think anxiety would have been a better description.
I disagree, being aware of this is and knowing how to cope is much better than hoping it wouldn't hit you in an exam. These bursts of anxiety don't come from knowing you are anxious, they come from 'oh shit I forgot something damn i'm going to fail now I can't do anything else'. Their advice helps you to get yourself out of it. I have received a fair bit of positive comments re that email, they are doing a good thing there.
Whilst TSFX is bad in some respects (overpriced, shit exams, average notes), they do genuinely try to help the kids. They are not ALL bad. Just because their products aren't too good and their marketing strategy is a bit too aggressive doesn't mean they're all devil-spawn and are trying to suck out your soul.