Yeah, it came with an ethical and social responsibility article, stating how they rose their interest rates double what th reserve banks did.
Within the article is says;
"Triple bottom line reporting is a high-minded concept, requiring companies to go beyond their financial oobligations to shareholders and account for their activities in support of the people who work for them, the communities in which they operate, and the global environment
Westpac was not alone when the banks were attacked for closing rural branches and failing to live up to social expectations. The bank since turned the experience into a big plus through the preparation of a 'social impact report' that helped take it to the top spot in the financial sector of the Dow Jones global sustainability indices, a sign that the company supports the concept of sustainable development"
Not sure how any of that will help me answer the question though.