Do you know:
Unit Three
- The different types of LSOs and what makes them different?
- At least 2 positive and 2 negative contributions that LSOs make?
- What an LSO is? How do you define one?
- all the members and stakeholders of each environment, what their interests and impacts are?
- 4 financial and 4 non-financial KPIs and why they are necessary?
- the different management structures and can you apply them to case studies? Challenge: Can you identify the pros and cons of each!?
- POLC inside out, and can you apply each to different functions/objectives?
- 8 skills?
- The difference between skills and roles?
- What ESRM is? Why to do it, why not to?
- The elements of operations?
- What operations is?
- The difference between the operations of a manufacturing and service?
- How operations improves productivity?
- The four areas and their respective strategies?
- ESRM of OpMan?
- Where your kids are?
Unit Four
- What HRM is, and how it relates business strategy.
- Employee expectations (inc. W/L Balance)
- How to apply, define and compare/contrast the three motivational theories?
- How ESRM relates here?
- The stages of employment, the strategies used within them and how the HRM is involved in all of these.
- Different types of employment arrangements?!
- What IR/ER is?
- Role of HRM in it?
- the impact of it on objectives?
- The difference between centralised/decentralised?
- Styles and skills in ER?
- What change is?
- Restraining/Driving forces?
- High/Low risk tactics - which is better?
- Sources of change?
- KOTTER?
- Role of leadership in change?
- ONE CHANGE ISSUE/SOURCE?
- ESRM in change?
If you do - well done!