Everything is written on top of my head.... kindly help me cross mark, supposed this was the 10 marker tmr!
Leadership plays an inevitable role in the change process for nay international organisation.
It is vital for any LSO to exhibit the 7 essential behaviours of leaderhip skills as it will assist in implementing the change process.
A essential behaviour include VISION. Qantas CEO Alan Joyce should be able to forecast a future vision where the expansion will lead Qantas in terms of productivity and profitability. This is essential as there is a sense of directions bestowed upon the employees from which they aim to achieve.
A second essential behaviour is PASSION AND ENTHUSIASM. Leaders should be able to show a high extend of passion and enthusiasm over the duties and responsibilities that they are engaged with. In this, It can be seen by Qantas' employee as a positive vibe within the LSO that encourage the change process.
A third essential behaviour is INTEGRITY. Qantas will need to reflect integrity over the change process and can be vividly identified as they provide free flights for customer that are deeply affected by their operational performances (industrial stirkes and flight groundings)
A fourth essential behaviour is COMMUNICATE. Senior Officers and Board of Directors will need to communicate the goals and objectives of the LSO through different communication channels vividly allowing constant 360 degree feedback to enhance and improve the change process. Employees can gather weekly in assemblies to be brief about the ongoing change process and when will it take place allowing employees to have ample of think of alternative decisions. (relocate with Qantas, start for job hunt in similar industry, etc)
A fifth essential behaviour includes STRATEGIC. CEO Alan Joyce will need to be a strategic thinker where it will address all areas and elements to the change process and how the change will be implemented.
A sixth essential behaviour would be SUPPORT. LSO will need to support its employee through training, role modelling, mentoring of staffs. Training can be done on-the-job or off-the-job formally. These kinds of support will be able to enhance skills of the employees, thus familarising themselves with facilities and adequate technologcial advancement that are essential for the change process.
A seventh essential behaviour would be INSPIRE. Leaders will also need to be able to inspire employees into the change process, thus dispeling fear and overwhelming sourcing of interia within the LSO that resist the change.